FAQ

See below for some our FAQs

 

To see what our customers think have a look at our Google reviews here

and our Facebook reviews here

 

FAQ's

Where Do You Deliver

We deliver all across the UK.

If its within 15 miles of our shop in Kirton, near Boston, Lincolnshire, then our own team will hand deliver.

If its beyond 15 miles then Royal Mail will deliver our items on our behalf.

How much is delivery

All Deliveries both local and national are FREE OF CHARGE

What days do you deliver

Local hand made deliveries are available 7 days a week

National deliveries through the Royal Mail network are available Tuesday to Saturday

Do you offer same day delivery

All orders placed before 12pm qualify for :

SAME DAY for local delivery

NEXT day for National Delivery*

*Orders placed before 12pm Mon-Fri will be delivered Next day, Sat/Sun orders will be delivered Tuesday

What if the recipient isn't home

If its a local delivery then our team will look for :

a) somewhere secure and safe to leave it

b) neighbour who can take it in

Either way we will put a card through the door and let you know

If neither of those options are available then we will return to the shop and contact the person who placed the order.

If its a national delivery then Royal Mail provide tracking services, details available at royalmail.com